Returns

If you are not satisfied with your purchase, you have 30 days from your order date to make a return. To be eligible for a return, an item must be unused and in the same condition that you received it.

Shipping

You will be responsible for the cost of shipping to return your item.

Refunds

You will receive a refund in the form of a credit to your original payment method within 7 days of us receiving your return. Shipping charges on the original order are non-refundable.

J Hook Tree Assemblies

All sales of J Hook Tree assemblies are final. There will be no refunds or exchanges with the exception of damage or loss in transit.